I think I have the same problem as this other guy Emails not delivering to MXRoute (PTR Error)
I’m using mxroute on my company domain (lab6.com.br) and one of my clients (rafaelmaciel.com.br) can’t send me emails.
Whenever he tries to send emails to my domain at mxroute (lab6.com.br), it bounces and he gets this message about misconfigured PTR:
I would appreciate if you could solve this issue on my side. Thanks!