WP Mail SMTP + MXroute

#1

I’m trying to set my WordPress site to use the WP Mail SMTP plugin using the settings sent to me when I created my account.

However, when I do so I get the following error:

Could not connect to the SMTP host.

This means your web server was unable to connect to eagle.mxlogin.com.

Typically this error is returned for one of the following reasons:

-SMTP settings are incorrect (wrong port, security setting, incorrect host).
-Your web server is blocking the connection.
-Your SMTP host is rejecting the connection.

I’m using the following settings:

SMTP Host: eagle.mxlogin.com
SSL: Enabled
Port: 465
Authentication: Enabled
SMTP Username: My full email address
SMTP Password: My email password

I also tried using port 587 instead of port 465 but that did not work either.

I’ve confirmed the email account will send/receive email using these settings over IMAP.

This leads me to believe MXroute is set to block these SMTP connections. Is this the case?

#2

I got everything working now.

Just so everyone else knows, my host was blocking outgoing SMTP connections. I contacted them and had them open ports 465 and 587 and everything works great now.

So if you can’t get the SMTP settings to work for WP Mail SMTP or other similar plugins, your host may very well be blocking outgoing SMTP connections as well.

#4

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#3

Glad to hear you were able to resolve it. It may also be possible to use ports 26 and 2525 for cases where hosts will not unblock SMTP. These are not SSL by default, but should handle a STARTTLS request fine.