Hello,
why do E-Mails arrive with the wrong time stamp (actually the timestamps are two hours behind) and how to fix that?
Kind Regards,
Niclas
There may be many reasons for this. The sender may be adding an invalid timestamp, the recipient may be adding an invalid timestamp, or your email client may be treating timestamps incorrectly. Any timestamp that we add will be accurate and although it may not match your timezone, it will be consistent as our server timezones are not changed in production.
It may be possible for senders to spoof bad timestamps and throw off some email clients, causing them to sort email in odd ways.
Thanks for the quick reply.
So there is no way to change the displayed time that your server specifies? It is not because of the receiver, on the transmitter or on local settings.
I also have a private account on the London server. There, however, the specified time is correct.
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People connect to the server from different timezones, so it uses UTC. Your email client then has the job of interpreting that and turning it into your local time. If you use webmail, for example Roundcube, this can be configured in it’s settings area. Local email clients like Outlook and Thunderbird (or mobile clients) tend to use the device’s local time. So the time should always be correct, and your view method should be changing that to your local time from there.
While it is an impossibility for London to be writing invalid timestamps, if you feel absolutely certain that it is doing so please join our Slack and message me a copy of the full email headers of an email where you see this: