Webmail works but I can't get any emails to work with a mail client

#1

Hi guys,

I’ve setup a few domains and emails accounts and they all work fine if I use webmail but as soon as I try to access them via a mail client such as Thunderbird they don’t connect

Thunderbird failed to find the settings for your mail account.

I don’t know where to start looking to fix this

Thanks

#2

In this case it was determined that the CloudFlare proxy (orange cloud) had been used. CloudFlare does not proxy email ports, at least not without an enterprise plan.

#3

Yes, thank you very much for helping to resolve this.

Everything is working fantastically now.