Bear with me, I’m not very technically minded in this area of computing.
Having joined MXRoute and changed the MX records with my previous host, I’m struggling to get IMAP working for any of my mail clients (simply returns an error). I can log in via webmail on MXRoute but my Outlook client when setting up rejects the sever entry provided in the important information email.
webmail.mysite.com still points to the old webmail service also
IMAP Server : blizzard.mxrouting.net
SMTP Server : (same as above)
Really thought this was going to be straightforward but I’m completely lost now after a couple of days of confusion. Any help would be much appreciated. Thank you.