I'm not receiving Incoming Email

I’m not receiving incoming emails last September 24, and I don’t what happened.

Outgoing is fine.

cPanel Username: fordecio

I appreciate your immediate response.

Hey friend,

Your most recently received email was less than an hour ago.

[root@eagle log]# grep “{domain censored}” exim_mainlog | grep “virtual_delivery” | grep “Saved” | wc -l

It may be beneficial to review how you are checking your email, as the emails appear to be coming in without issue. You can try our webmail here:


Same here, problem on ocean server with some domain (not all domains),

Outgoing email is working while incoming email isn’t working :frowning:

This is almost always a DNS issue. Care to share your domain in PM and I can check DNS?