How to Move Data from One MXroute Service to Another

Hi, I just purchased another service subscription from MXroute with larger storage quota, it seems a different MX server has been assigned to me, so I wish to move my domains and email accounts to the new MX server together with all my emails. Are you possible to perform that for me? Or I have to peform the operation by myself? And do I have to delete my domains from the previous MX server and then re-create the domain on the new one, or I can just change my MX records on the DNS servers and start rocking? By the way, can I cancel the previous subscription with has just been used for 2 days and refund to my account balance in your WHMCS billing system for future renewals? Thanks a lot for your assistance. :smiley:

Hey friend!

So the two packages will be separate. Unfortunately we don’t have the resources to keep up with migration requests, but we do recommend imapsync for making this job a bit easier. The creator of imapsync has a web-based version available now where you could sync between two servers:

https://imapsync.lamiral.info/X/

Message me on Slack about the refund, just make sure to sign up with the same email you used to sign up for MXroute.

https://join.slack.com/t/mxroutesupport/shared_invite/enQtNDY1NDI2Mzg2Mjc4LTFhNTM3MTc1OTUzYTU3MjliZDlkYzgwNzE0YzIwMWVmNmJiYTg3YWQ5NGY3YzhiOWMyNTc0MmQ4NjNiNGMzMzg

Jarland

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