Hi, my emails hosted on [safari mxrouting net] have stopped working. SMTP is not working (authentication error) and when I try to click on the login button of an email address from directadmin, I get this error:
Cannot open the password file for reading
/etc/virtual/ mydomain com/passwd : Unable to get Lock on file:
open error for /etc/virtual/ mydomain com/passwd.lock: No such file or directory
/etc/virtual/ mydomain com/: No such file or directory
That pop account doesn’t exist
- (Please note: in the error message I replaced the actual domain with "mydomain com
In details, this is a new domain, very recently bought for a new project. Only one test email has been sent since I’m using SMTP in a new WordPress website for transactional email and the website is still in development (in coming soon mode).
Looking in Directadmin I fount that the domain is suspended. But this doesn’t make sense, since only a test email was sent a few days ago! The log is empty, why the domain has been suspended in my Mxroute account?