DKIM not valid or is it?

#1

I own a server (hardware) and run my own DNS. I am using MX Route for mail only. I have updated my DNS records (BIND 9.11.3, Ubuntu 18.04 LTS).

I have NOT changed any DNS entries for my domain at MX Route because you are not serving the record and I wanted to leave it as is for now in case I need the original data.

I did of course edit the DNS record on my name server.

I used https://dkimvalidator.com to validate the DKIM entry which I copied and pasted from your default DNS entires for my domain. I also used https://www.mail-tester.com/spf-dkim-check

So, “Mail tester dot com” shows the SPF and a 2048 bit DKIM test entry. That’s good.

But DKIMValidator shows the following for the SPF record:

        Result code: softfail
Local Explanation: peavyhome.com: Sender is not authorized by default to use 'derrick@peavyhome.com' in 'mfrom' identity, however domain is not currently prepared for false failures (mechanism '~all' matched)
spf_header = Received-SPF: softfail (peavyhome.com: Sender is not authorized by default to use 'derrick@peavyhome.com' in 'mfrom' identity, however domain is not currently prepared for false failures (mechanism '~all' matched)) receiver=dkimvalidator.com; identity=mailfrom; envelope-from="derrick@peavyhome.com"; helo=relay0247.mxlogin.com; client-ip=199.181.239.247
#2

You are NOT using the correct SPF record.

Please read the [Important Account Information] email.

Please also refer to this in the DKIM Tutorial:
image

https://mxroutehelp.com/index.php/2019/08/25/set-up-dkim/

#3

Okay. I used the SPF record which is provided, listed just above my DKIM record. That is the record provided by MX Route.

Should I generate my own SPF record using a site like spfwizard? I assume an SPF record is still preferred even with DKIM.

#6

Fair enough … not an excuse but it IS 4:30 AM and I haven’t been able to sleep yet. :frowning:

Anyways, you can also locate that email by logging in to the portal and on the top right where your name is, you can click that drop down menu to see a link to email history.

#8

I suspect that @jarland will see this message and will resend it per your request.

#5

Okay, I’ll ignore the rude reply there because I forgot to answer one of your points - I NEVER RECEIVED THE EMAIL ENTITLED [Important Account Information] and no, it was not in my spam folder and yes I did get the 4 emails from MXRoute confirming my account.

But thank you for a clear and concise answer.

#12

You can find a copy of it here: https://portal.mxroute.com/clientarea.php?action=emails

#4

I am sorry, but did you even read my response?

The CORRECT SPF Record is provided in the [Important Account Information] email that you received upon ordering your service.

In that email you will see this …
image

No! Please read the documentation and responses I have provided.

Again, the correct TXT record for SPF is:
image

#10

Honestly, the entries in the DKIM record section do not apply anywhere, and other than the actual DKIM record itself are mostly irrelevant. As the service is built on a web hosting platform, some things simply cannot be completely removed.

So, the short answer is whichever is your preference - they do no harm being there as your name servers are not pointed to MXroute, but I can understand not wanting to see something that is not in use.

#7

Thank you! Any chance that message can be sent again? When I click my Name > Messages - there are no messages to show. I kept seeing references to the [Important Account Information] and assumed it was something that used to be sent, but no longer.

Get some sleep. Thanks for your help!

#9

I assume it’s safe to delete the default DNS entries that MXRoute has for my domain now that I have mail working and am hosting my own DNS? I can just as easily leave those if there is no negative affect.

#11

Pretty awesome service! Get some sleep!