Hi,
I’m having trouble with Crossbox branding after deleting my original admin@example.com email. I originally created a branded Crossbox client that had the host name mailbox.example.com. Afterwards, I accidentally deleted the admin@example.com email, by removing my domain and adding it back, before deleting the branded Crossbox client.
Later when I recreated the admin@example.com and I logged back into mail.mxlogin.com, I didn’t see the old client under the Branding tab. Now, I when I try to create another branded Crossbox client with the old host name, mailbox.example.com, the form does not save. However when giving it another host name, crossbox.example.com, I successfully got a new Crossbox branded client.
When going to the old host name, mailbox.example.com, the old Crossbox client still shows up. Also, logging into admin@example.com on old Crossbox client, mailbox.example.com, only shows the new Crossbox client.
For my DNS settings, both subdomains target mail.mxlogin.com. I tried deleting the CNAME record for mailbox.example.com, and waiting overnight before making it target mail.mxlogin.com again. However, mailbox.example.com still shows the old Crossbox client.
Is it possible to delete the old Crossbox client at mailbox.example.com?