Change Default cPanel Username?

[deere]

Hi,

I’ve just signed up for MXroute, and all is working well.

I’m writing to see if it’s possible to change the default username in cpanel?

It appears to have been automatically created based on the first url I used to signup, but I would preferably use a different username for the default in my cpanel backend.

Is there any way for me to do this myself in the cpanel backend?
Otherwise, can I request that it be changed manually?

Thanks!

[Jarland]

It is not possible to change this yourself. You can reach out to myself or @Louis on Slack to request a manual change. Note that it may take us some time to respond to the request as we will consider it low priority:

https://join.slack.com/t/mxroutesupport/shared_invite/enQtNDY1NDI2Mzg2Mjc4LTFhNTM3MTc1OTUzYTU3MjliZDlkYzgwNzE0YzIwMWVmNmJiYTg3YWQ5NGY3YzhiOWMyNTc0MmQ4NjNiNGMzMzg