I came back here after long time not using this service and I can’t login to DirectAdmin anymore.
I have my username under Hosting Information for the service I bought and I used it to recover my psw 3x and never received a recovery email.
@dsl25 Log in to the customer portal. https://portal.mxroute.com
Select your service. When the service page comes up there will be a password reset link on the left side of the page. Reset your password there.
You may also log in to DA on this page using SSO.
Thanks, that worked but sorry I don’t know what is SSO.
thanks, good to know!
SSO = Single Sign On (as in using you signin to the portal to grant you access to services).