Can send email but can't receive any email

#1

Hi,

I’m moving my domain email from web hosting but keep website on there. So I setup a new email (the same email account) on MXroute and able to send some emails with good delivery on gmail and aol. But when those emails replied, I can’t get the replied email on MXroute. I can’t get the replied email on my original email host either.

I setup MX on the domain as below:

DNS Manager

Is there anything else I need to setup on DNS Manager?

TIA

#2

If you check your MX records from an external perspective, like whatsmydns.net, do the results reflect what you have in your screenshot? If not, that screenshot is probably from a location that isn’t the authority over your DNS.

#3

Thanks. OK I add 2 MX records on hosting panel (I add MX records on registrar earlier). I can see 2 newly added MX records now on whatsmydns.

Do I need to delete the first MX record with priority 0?

cPanel - Zone Editor

#7

You can use Imapsync to migrate your emails - the online version at https://imapsync.lamiral.info/X/ allows you to migrate a mailbox of up to 3 GB in size free of charge.

#4

Yeah you’ll want to take that one out.

#5

It’s work now.

Thanks for great support.

#6

Can we retrieve old emails on the hosting server and imported to MX route?

#8

Thank you @tboorman Works like a charm

Now I can start migrating my domain emails account into MX Route and consolidate all email accounts here.